Setting up or managing booking alerts

If booking isn't open for your preferred dates, you'll be given an opportunity to set up a booking alert for train tickets. We'll send you an email as soon as booking opens, so you have the best chance to book the cheapest tickets. If your plans change, you can manage your booking alerts online.

IN THIS ARTICLE

Setting up a booking alert

1

Run a search

Enter your destination and dates and search for trains, even if you know that it's too early to book. If you need help running a search, see Getting Started with Loco2.

2

Set an alert

If booking isn't open, you'll see an error message with an option to set an alert.

3

Provide your details 

If you're signed into your account, your email address will appear automatically. If not, type it in and hit "Send me an alert". We'll send you an email right away to confirm that your alert has been set.

5

Sometime later: Today's the day!

As soon as booking opens, we'll send you an email with a link to your search. Click the link and you'll get right to your results. If for any reason your results aren't as expected, contact us and one of our train geeks will troubleshoot your search for you.

Managing a booking alert

If you want to check the details of your alert or if your plans change, you can log in or register for an account to manage your booking alerts online

Even if you didn't have an account when you set the alert, if you use the same email address to register your alerts will be available to view and edit. It is possible to view alerts, including the outbound and inbound departure time and date that you specified. 

You can see the date that we expect to deliver your booking alert below the journey title. If we are notified by the rail operator that booking will open early (for example as part of a promotion) we'll amend your alert to be delivered on a different date. However, that change won't be reflected here.

Clicking the edit button (indicated by the pencil icon above) will take you back to your original search, where you can change the time, date or stations. This will set a new alert, rather than replacing the original. You can delete any unwanted alert by clicking the dustbin icon. 

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