How to Use Loco2

Help with searching and booking

11 articles


Delivery options, fare types and railcards

27 articles

Seating & Reservations

Seat selection, preferences and sleeping compartments

9 articles

Live Issues

Engineering works, strikes and other current events

4 articles

Making Payment

Security, currencies and checkout issues

5 articles

Refunds & Exchanges

What to do if you need to change your ticket

2 articles


At the Station

Boarding and changing trains, connections, checking in and assistance

6 articles

On the Train

Luggage, bikes, wheelchair spaces, pets and amenities

7 articles

Claims & Compensation

How to file claims and what to do about delays, strikes and cancellations

5 articles