Italy: Delays & disruptions

Engineering works are taking place in Italy. Major disruptions are listed below. You can also check the status of a train online using Trenitalia's departure board, Trenitalia's traffic update page and Italo's departure board.

IN THIS ARTICLE

Current disruption


Viareggio - Lucca

Until 30 June

From 2 January to 30 June 2019, due to infrastructure upgrading works, the railway line between Viareggio and Lucca stations will be interrupted. Regional trains will be replaced by buses or will take an alternative route (without intermediate stops).


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Trenitalia.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.

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