Managing bookings in your account

With a Loco2 account you can download tickets, apply for a refund, and view your itineraries, among other tasks. The following article will show you how to manage your bookings and make the most of out your Loco2 account.


View your itinerary

Once you've booked your journey, you can view your past and future itineraries under "Your Trips":

Download tickets

Your tickets are available for download from both your confirmation email or Your Trips. Click on the journey you want to download tickets for, and you'll see all the journey details as well as a button that reads "view PDF tickets":

Find realtime data for current trips

You can access realtime data for journeys in the UK. Up to 30 minutes before your scheduled departure, realtime data will appear on your Current Trip dashboard alongside your ticket collection reference and seat reservations.

With realtime data for UK journeys, you can check if your train's on time and which platform it departs from before you even arrive at the station. Once on board, you can easily keep track of your journey progress and estimated arrival time. 

Apply for a refund

Our Help article  Refunding your tickets has specific details about how to cancel and refund your journey, per the fare conditions, in your Loco2 account. 

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