France: Engineering works
Engineering works are taking place in France, affecting various services.
Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.
Reims <> Bar-le-Duc
Due to maintenance work, traffic is interrupted between Reims and Bar-le-Duc, from 11 to 15 September and from 18 to 22 September 2017. A rail replacement bus service will be in operation.
Paris <> Avignon
Due to engineering works services between Paris and Avignon are subject to changes and cancellations in September.
Paris <> Strasbourg <> Germany
Until 7 October 2017
Due to German engineering works, the TGV line between Strasbourg and Kehl is closed until 7 October. Traffic between Strasbourg and Karlsruhe is also interrupted until 7 October. Customers are advised to use regional trains for onward travel to Germany.
Amiens <> Boulogne
Until 20 October 2017
Due to engineering works between Abbeville and Boulogne-sur-Mer services between Amiens and Boulogne are subject to changes until the 20 October.
Toulouse station engineering works
30 September until 1 October 2017
Due to engineering work at Toulouse station, modifications of TGV timetables are expected from Saturday 30 September to Sunday 1 October.
Agen <> Toulouse
30 September until 1 October 2017
Due to engineering works between Agen and Toulouse services are subject to changes on the 30 September and 1 October.
Paris <> Orléans, Tours & Bourges-Montluçon
30 September and 1 October
Due to engineering works, there may be interruptions between Paris and Orléans, Tours and Bourges - Montluçon.
TGV Lyria between France and Switzerland
Until November 2017
TGV Lyria services between Genève <> Marseille / Nice, Paris <> Genève, Paris <> Bâle(Basel) / Berne / Zurich and Paris <> Lausanne / Neuchâtel are subject to changes and cancellations until November 2017.
Thello services between France and Italy
Thello services between France and Italy are subject to changes and cancellations until the end of 2017. Details of the changes can be found in our article Italy/France: Engineering works affecting Thello services.
What to do if you think your journey will be affected
If you have tickets on trains which are affected, refunds and exchanges are only permitted as per fare conditions. Please send us an email at email@example.com with any questions.
We recommend checking the status of your train using the SNCF's departure board on the SNCF website prior to travel. Some more information (in French) and some useful tools can be found here (Please note that these services are provided by the operator and cannot be guaranteed by Loco2):
- Up-to-date train traffic
- Live journey planner for journeys within the next 12hrs
- Call the SNCF hotline
If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.
What to do if you experience a delay
If you experience a delay to your journey, please speak to staff on the train or at the station who are likely to have the most up to date information about how to proceed.
If your journey is delayed you should seek to have your ticket validated by a member of staff as proof of delay as this will ease your passage on subsequent services. Please retain all tickets for the duration of your journey, and keep them until you return home. If you incur any unavoidable additional costs (new tickets, taxis) you should keep all receipts; these may be used as the basis for a claim upon your return.
We are sorry for any disruption in your travel. Please do not hesitate to ask if you have any questions.