Germany: Delays & disruptions
IN THIS ARTICLE
What to do if you experience a delay
Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.
Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).
Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.