Seating preferences & choosing a seat
This article explains how to choose your seating preferences during the booking process.
IN THIS ARTICLE
Seating preferences on trains
You can request window, aisle, or table seats, depending on how many passengers there are in your group. Unfortunately, it is not currently possible to specify forward facing seats.
We always offer seating preferences where available. So, if you are not offered a choice this is usually because the train does not have reserved seating, or the functionality is not made available by the rail operator.
Choosing seats on double-decker TGV trains (TGV Duplex)
For double-decker TGV Duplex trains within France, it is usually possible to choose the upper or lower deck. We can't guarantee your preference, but if there is availability on your preferred deck, your seats will be allocated accordingly.The available preferences will be displayed during the booking process:
Upper/lower deck preference not shownWe display all seating preferences that are made available to us by the rail operator. And, unfortunately, we are not able to offer a choice of upper or lower deck seats by default.
Reviewing your seats
The only exception is Deutsche Bahn (DB) tickets, which occasionally only show your assigned seats on the actual ticket; you won't be able to view them in your Loco2 booking.
Choosing specific seats
Unfortunately, we are not able to offer the choice of specific seats from a seating plan because the rail operators and bus carriers do not currently offer this functionality via their web services.
If you have booked tickets with a rail operator besides Eurostar and are unhappy with your seats, you may refund or exchange tickets if the fare conditions allow. You can then book new tickets, checking the seating allocations on the basket page before checkout.
Seating preferences on buses
If you've booked a journey with a bus operator (this is different than a bus operated by a train company, such as Deutsche Bahn), your seat reservation won't be shown until after you've paid, and in some cases you'll only see it on your ticket. However, you will always have a reserved seat. The following preferences are available:
- Front or back of the bus
- Window or aisle
If you're traveling in a group, we'll prioritise seating you together over your seating preference.