Seating preferences & choosing a seat
In this article we explain the process of specifying your seating preferences during the booking process.
IN THIS ARTICLE
You can request window, aisle, or table seats, depending on how many passengers there are in your group. Unfortunately, it is not currently possible to specify forward facing seats.
We always offer seating preferences where available. So, if you are not offered a choice this is usually because the train does not have reserved seating, or the functionality is not made available by the rail operator.
Choose your seat on double-decker TGV trains (TGV Duplex)
For double-decker TGV Duplex trains within France, it is usually possible to choose the upper or lower deck. We can't guarantee your preference, but if there is availability on your preferred deck, your seats will be allocated accordingly.The available preferences will be displayed during the booking process:
Upper/lower deck preference not shownWe display all seating preferences that are made available to us by the rail operator. And, unfortunatley, we are not able to offer a choice of upper or lower deck seats by default.
Reviewing your seats
The only exception is Deutsche Bahn (DB) tickets, which occasionally only show your assigned seats on the actual ticket; you won't be able to view them in your Loco2 booking.
Choosing specific seats
Unfortunately, we are not able to offer the choice of specific seats from a seating plan because the rail operators do not currently offer this functionality via their web services.
Changing Eurostar seats after booking
The only rail operator who permits a seat change after booking is Eurostar. You can change your seats by speaking to Eurostar staff at the station or online in advance yourself. To change your seats online, follow the steps below:
Eurostar's page for managing your booking. Enter your PNR and the surname of any passenger on your booking and click "View Booking".
(Your PNR is a six-character code that you'll find in your booking confirmation email. It is different from your Loco2 order reference; Loco2 order number are eight characters beginning with “LO-").
Once you have accessed your booking, click "Change seats":
You will be shown a seat map which includes details of your current seat as well as other available seats you can select. After you choose a new seat for each passenger, click "Save and close". You're all set to travel!
If you have booked tickets with a rail operator besides Eurostar and are unhappy with your seats, you may refund or exchange tickets if the fare conditions allow. You can then book new tickets, checking the seating allocations on the basket page before checkout.