Seat reservations on German trains
This article contains information about making seat reservations on German trains and how to fix any problems you may encounter during the booking process. If you wish to change your Deutsche Bahn seat reservation, please see Changing Deutsche Bahn seats.
IN THIS ARTICLE
Seat reservations for Sparpreis Europa ("London Spezial") fares
Sparpreis Europa London (formerly called "London Spezial") fares combine Eurostar (London to Brussels) and ICE (Brussels to German destinations) into one ticket. The Saver fare is the most common ticket type offered on Loco2 for journeys from London to Germany.
Sometimes, we are not able to confirm these tickets, and display an error message "reservations are not possible". This can be due to the following reasons:
- Seat reservations are not available on the ICE portion of the journey. These reservations are optional and can be removed. You should be able to book tickets by removing the optional seat reservation, but you'll have unallocated seating on the ICE part of your trip and will need to find an empty seat when you board the train.
- Seat reservations are not available on the Eurostar portion. It is unlikely that the Eurostar is fully-booked. However, seat reservations are compulsory on Eurostar so bookings fail if there aren't any Saver tickets available.
In both cases, you should try to confirm your order again. Sometimes seat reservations become available later (for example, if somebody didn't proceed to purchase with tickets held in their basket).
- Try again without the optional seat reservation. You can book a seat reservation for the ICE leg of your trip with Deutsche Bahn directly once your booking is complete.
- Split your search at Brussels. This will mean you have separate tickets to/from Brussels and your destination in Germany. This may be more expensive, but it is a more reliable way to book specific trains when Deutsche Bahn's special offer tickets have sold out.
- Book a different departure time.
Purchasing a seat reservation after booking
Many trains operated by the German rail operator, Deutsche Bahn, offer optional seat reservations. For these trains, seat reservations can be added while making your booking, and you can do this on the ticket details page.Regional Meridian trains are a notable exception. See our Help article Do I need a seat reservation? for more information.
If you would like to purchase a seat reservation after you have made your booking this can be done by contacting Deutsch Bahn. Seat reservations for international trains can be booked by calling the Deutsche Bahn Travel Service phone line 0049 180 6 99 66 33. Press 9 for the English menu, 1+1 for the Travel-Service. Calls cost 20ct from German landlines; for other rates please contact your current phone service provider.
If you need to purchase a seat reservation for a domestic German train, you can do so on Deutsche Bahn's website. On the Deutsche Bahn search page, be sure to check the box next to 'Reservation for seat only (no ticket)':