Seat reservations on German trains

This article contains information about making seat reservations on German trains and how to fix any problems you may encounter during the booking process. 


Seat reservations for Saver fares - Sparpreis Europa ("London Spezial")

Sparpreis Europa London (formerly called "London Spezial") fares combine Eurostar (London to Brussels) and ICE (Brussels to German destinations) into one ticket. The Saver fare is the most common ticket type offered on Loco2 for journeys from London to Germany. 

Sometimes, we are not able to confirm these tickets, and display an error message "reservations are not possible". This can be due to a number of reasons:

  • Seat reservations are not available on the ICE portion of the journey. These seat reservations are optional and can be removed. Once the seat reservation is removed, you can try your booking again. This means you'll have unallocated seating on the ICE part of your trip and will need to find an empty seat when you board the train. Bear in mind that groups are not guaranteed to find seats together. 
  • Seat reservations are not available on the Eurostar portion. It is unlikely that the Eurostar has sold out, but if you can't secure a reservation, this usually means that the allocation of seats on your preferred train for London Saver fares has sold out. Seat reservations are compulsory on Eurostar so it may not be possible to obtain a Saver ticket for that combination of trains. You can usually still book separate tickets for Eurostar and ICE.  

In both cases, we usually recommend trying to confirm your order again. Sometimes seat reservations become available later (for example, if somebody didn't proceed to purchase with tickets held in their basket). If this doesn't work, you may need to book tickets for each portion of your journey separately.

If your booking fails a second time, you should try booking a different service since the seat reservations available for DB's promotional tickets appear not to be available for your preferred train. You can also split your search at Brussels, in order that you have separate tickets to/from Brussels and your destination. Although booking this way is likely to be more expensive, it is a more reliable way to book specific trains when Deutsche Bahn's special offer tickets have sold out.

Purchasing a seat reservation after booking 

Many trains operated by the German rail operator, Deutsche Bahn, offer optional seat reservations. For these trains, seat reservations can be added while making your booking, and you can do this on the ticket details page. Regional Meridian trains are a notable exception. See our article  Do I need a seat reservation? for more information.

It is not possible to purchase a seat reservation on Loco2 without purchasing a ticket. 

If you would like to purchase a seat reservation after you have made your booking this can be done by contacting Deutsch Bahn. Seat reservations for international trains can be booked by calling the Deutsche Bahn Travel Service phone line 0049 180 6 99 66 33. Press 9 for the English menu, 1+1 for the Travel-Service. Calls cost 20ct from German landlines; for other rates please contact your current phone service provider. 

If you need to purchase a seat reservation for a  domestic German train, you can do so on Deutsche Bahn's website. On the Deutsche Bahn search page, be sure to check the box next to 'Reservation for seat only (no ticket)':

save image

Still need help? Contact Us Contact Us