Train ticket flexibility & fare types

Flexible fares do not allow you to travel on any train. They are almost always bound to the specific departure time that you book. The term "flexible" refers to the fare type and the fees charged by the rail operator if you want to exchange or refund your tickets, not your ability to travel on an earlier or later train. 

IN THIS ARTICLE

Ticket types and fare conditions

Below is a summary of the usual fare types. However, there are exceptions so you should always check the fare conditions associated with your tickets before buying. 

Non-flexible Normally the cheapest fare type. However, non-flexible tickets are often non-exchangeable and non-refundable. 
Semi-flexible More expensive than non-flexible tickets, but permit exchanges and refunds with a moderate fee. Rail operators may charge a fixed fee per passenger or a percentage of the total ticket price.
Fully-flexible Usually the most expensive fares. Fully-flexible fares usually permit refunds and exchanges with little or no fees. Sometimes refunds are even available after departure. There is some variation between rail operators, so you should read the conditions carefully before committing to purchase.

Alternative meaning of "fully-flexible"
"Fully-flexible" fares should not be confused with "Anytime" fares in the UK and "Open Tickets" in France. Anytime and Open Tickets are valid for a variety of departure times. The fare conditions of these tickets will clearly indicate their usage restrictions (e.g. "valid for one month from start date"). 

How to check your fare conditions

The fare conditions are displayed throughout the booking process, and can be checked in one or more of the following places:

1
Before booking: On the search results page after clicking the pink arrow
Screenshot of fare conditions in the search results Screenshot of fare conditions on the basket page
2
Before booking: On the basket page
Screenshot of fare conditions on the basket page

Screenshot of fare conditions on the basket page

3
After booking: In your confirmation email
Screenshot of booking confirmation email
4
After booking: In your Loco2 account

If you have a Loco2 account you can view the fare conditions by logging in and clicking the order in your Purchase history.

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