UK: Delays & disruptions

Engineering works are taking place in the UK, affecting various services. You can find details of major works below, but it's also possible to check the status of a train using the National Rail Enquiries departure board.

IN THIS ARTICLE

Current disruption


Aberdeen <> Inverness

Until 19 August

The Aberdeen - Inverness Improvement Project is in operation until August 2019, closing all lines between Dyce and Inverurie. Some rail-replacement buses will be in operation. Please see the National Rail Enquiries website for more info.


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim for a UK train.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.

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