UK: Delays & disruptions

Engineering works are taking place in the UK, affecting various services. You can find details of major works below, but it's also possible to check the status of a train using the National Rail Enquiries departure board.

IN THIS ARTICLE

Current disruption


South Western Railway Industrial 

22 February, 9 March, 16 March 2019

The RMT trade union intends to hold strikes on the South Western Railway network. Industrial action may affect your journey on Friday 22 February, Saturday 9 March and Saturday 16 March.

You can check your journey using the National Rail Enquiries real-time Journey Planner.


Northern Rail Strike

Suspended from 16 February 2019

A full timetable will be in operation for the first time this year as the industrial action has been suspended. 


What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim for a UK train.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.

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