France: Engineering works
Engineering works are taking place in France, affecting various services.
Please note that this information is provided by the rail operator and cannot be guaranteed by Loco2.
Paris Montparnasse closure
19 - 20 August 2017
Due to construction of tracks at the entrance to the station during the weekend of 19 and 20 August, Paris Montparnasse will be closed. Trains scheduled to depart from or arrive at Montparnasse will be serviced from Paris Austerlitz instead.
Paris Est, August
11 - 15 August 2017
Due to engineering works on a bridge at Gagny, trains in and out of Paris Est will be affected for several days in August. Booking may not yet be open for routes to/from Paris Est on these dates, but SNCF plans to release all trains for sale by the end of June.
TGVs traveling via Massy, August
12 - 14 August 2017
Due to maintenance work near Massy, TGV trains passing through Massy TGV station are taking a longer route and a few trains have been deleted. The timetable on your ticket has taken these works into account.
Renfe-SNCF services between France and Spain
Renfe-SNCF are subject to changes and cancellations. Details of the changes can be found in our article France/Spain: Renfe-SNCF trains missing in summer.
TGV Lyria services between France and Switzerland
Until November 2017
TGV Lyria services on the Paris <> Basel / Zurich / Bern and the Paris <> Lausanne / Neuchâtel and the Paris <> Bâle / Berne / Zurich routes are subject to changes and cancellations until November 2017 due to engineering works.
TGV services between France and Italy
TGV services between France and Italy are subject to changes and cancellations in August 2017. Details of the changes can be found in our article France/Italy: Engineering works affecting TGV in August.
Thello services between France and Italy
Thello services between France and Italy are subject to changes and cancellations until the end of 2017. Details of the changes can be found in our article Italy/France: Engineering works affecting Thello services.
What to do if you think your journey will be affected
If you have tickets on trains which are affected, refunds and exchanges are only permitted as per fare conditions. Please send us an email at firstname.lastname@example.org with any questions.
We recommend checking the status of your train using the SNCF's departure board on the SNCF website prior to travel. Some more information (in French) and some useful tools can be found here (Please note that these services are provided by the operator and cannot be guaranteed by Loco2):
- Up-to-date train traffic
- Live journey planner for journeys within the next 12hrs
- Call the SNCF hotline
If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.
What to do if you experience a delay
If you experience a delay to your journey, please speak to staff on the train or at the station who are likely to have the most up to date information about how to proceed.
If your journey is delayed you should seek to have your ticket validated by a member of staff as proof of delay as this will ease your passage on subsequent services. Please retain all tickets for the duration of your journey, and keep them until you return home. If you incur any unavoidable additional costs (new tickets, taxis) you should keep all receipts; these may be used as the basis for a claim upon your return.
We are sorry for any disruption in your travel. Please do not hesitate to ask if you have any questions.