Dietary requests on Eurostar
Eurostar tickets in Standard Premier and Business Premier class include a meal on the train. This will be a light snack or a meal depending on class and the time of day. You'll be able to choose from the following options:
- Low fat
- Low salt and
- Gluten free
- Child meal
- Dairy free
For vegetarian and child meals, Eurostar require a minimum of 24 hours notice in advance of travel. For all other meals, Eurostar require 48 hours notice.
Unfortunately Eurostar are currently unable to cater for more complex dietary requirements, so you can only select one of the options above, not a combination.
There are two ways to request a special meal:
You can contact us, and we'll request a meal preference on your behalf. Please send an email to firstname.lastname@example.org with the details of your request, including which passengers in your party require which meal. We'll contact Eurostar and let you know once it's booked.
You can also request a meal yourself on Eurostar's site; please follow the steps below.
Eurostar's page for managing your booking. Enter your PNR and the last name of any passenger on your booking and click "View Booking".
Your PNR is a six-character code that you'll find in your booking confirmation email. It is different from your Loco2 order reference (Loco2 order number are eight characters beginning with “LO-").
- Once you are in your booking, click "change meals":
You'll then see a list of the passengers on your booking. On the right, choose a meal option for each passenger (or leave as "no preference") from the drop-down menu:
- Click "save". Your meal preferences have been changed and you are all set to travel.