Collecting Eurostar tickets
This article contains step-by-step instructions for collecting Eurostar train tickets from self-service ticket machines at the station. For information about ticket types and their availability, see also our Help article Ticket delivery options.
IN THIS ARTICLE
Finding Eurostar ticket collection machines
Eurostar self-service machines can be found in all train stations from which Eurostar trains depart. They are located in the Eurostar check-in area of the following stations:
Collecting tickets: Quick guide
- Tickets can be collected from any Eurostar machine and at any time before your scheduled departure.
- Tickets are normally available to print a few minutes after your online booking is complete.
- The following details are required to collect Eurostar tickets: Collection reference (“PNR”). You will not need your payment card.
- If you have a combined Eurostar/TGV ticket (called a "French Connection" fare), you may have one collection reference for both legs of the journey. You can collect your Eurostar and onward TGV tickets from the departure station.
Collecting tickets: Step-by-step guide
Using the touch screen, select your language.
Eurostar tickets booked on Loco2 do not require you to enter a credit or debit card number. Simply use the touchscreen to enter your six-character code, and press "OK" to proceed to the next screen.
Your booking reference may include several journeys or passengers. If you only want to collect tickets for one leg of a return trip or individual passengers, you can remove any tickets you don't want to print at this stage.
Check all of the journey details carefully before pressing “Print tickets”.
Your tickets will dispense from a slot beneath the screen. Make sure that all of the tickets have printed before leaving the machine.
Printing your Eurostar tickets at home
Please note that if you've purchased a discounted throughfare that combines a TGV and a Eurostar (you'll have the same ticket collection reference for both trains) you cannot print your ticket(s) from Eurostar's site.
You can download and print your Eurostar tickets from home or another printer via Eurostar's site. Simply follow the steps below: