Which currency will I be charged in?

IN THIS ARTICLE

Tickets on Loco2 are available in British Pounds (GBP) and Euros (EUR). The default currency depends on your location, but anyone can buy tickets in either currency according to their preference.

We'll show the symbol for the currency (£ or €) in search results. And for the avoidance of doubt, once you add tickets to your basket you'll see a message which confirms the currency e.g. "You will be charged in Euros (EUR) for these tickets":

How to change your currency

You can easily change the currency of your search results in one of two ways, depending on your device:

Desktop - You'll find a currency flipper at the top of the homepage and in search results.
Mobile - Account holders  can change the default currency in our apps or mobile website in Account > Payment details. Non-account holders can use the default currency for their location, or sign up for an account.   
It isn't possible to change the currency of tickets once they're in your basket. If you want to change the currency after selecting tickets, you'll need to change the currency and search again, deleting unwanted tickets.

How are exchange rates calculated?

We set prices using an exchange rate that is updated daily to make our prices as competitive as possible. 

Most of the tickets available on Loco2 are supplied to us by rail operators in Euros. So, if you set Euros as your currency, we simply show the original price. If you select GBP, we convert any Euro prices into British Pounds based on the current exchange rate.
£
UK rail tickets are priced in GBP. For these if you set GBP as your currency we simply show the original price. If you select Euros, we convert any GBP prices into Euros based on the current exchange rate.
A few tickets (e.g. Eurostar) are available from the operator in Euros or GBP. For these, we look up their prices based on your preference and don't carry out any currency conversion or our own.

Other currencies (USD, AUD, NZD)

If you bank in a different currency (for example USD or Australian dollars), your bank will be responsible for setting the exchange rate and converting our prices into your currency. You can use a tool like xe.com to get an estimate (e.g. GBP>USD or EUR>USD) to work out which works out cheapest for you.

Please be aware that your bank's exchange rates may differ from online tools, and they might charge fees as well, so it's best to check with them if you aren't sure how you'll be charged.

Still need help? Contact Us Contact Us